101 S. Industrial Boulevard Pembroke, GA 31321
Phone: (912) 653-5500
Fax: (912) 653-5501
How do I bid on items?
Find our current auction listed on our home page. Click on the BID ONLINE link to Login or Register. If you are a new bidder, select CREATE NEW ACCOUNT. Complete the required information to be approved. You must provide a current credit/debit card for identity verification. Your credit card will NOT be charged accept in cases of buyer default. Once you have an account, you may place bids on items in our auctions. You may place bids for any increment above the amount of the current bid. You will only be committed to one bid increment (bid increments are determined by the auction site, based on the current bid amount) over the next closest bid.
Example: If you bid $50 on an item, but the next highest bid is $20, then your winning bid will be $25 (one bid increment above $20).
If you are not able to bid near the end of the auction, you are completely safe in leaving your maximum bid amount at any time during the sale. You may also increase your maximum bid at anytime without affecting the current bid on the auction (if you are already the high bidder). If you are one of those last-minute bidders, our online auctions offer a time extend feature which will extend the end time of the auction 10 minutes, if a bid is placed within the last 10 minutes of the sale. This will continue until there are no more bids placed. This prevents bidders from being able to “snipe” auctions at the last minute.
What do I do if I am the winning bidder?
Once you win an item, you will receive an invoice via email within 24 hours. This email will contain information regarding the payment and pickup/delivery of your item(s). We accept payments by cash, check, credit/debit card and Paypal. Payments must be received within 5 days of the auction’s end. You may send payment or pay at our facility. Failure to pay for items within the required time period will be grounds to exclude you from bidding on any future auctions.
How do I receive the items that I won?
Most of the items that we sell at auction are available for local pickup. There is no fee for local pickup. We do offer shipping services for some items. This will be clearly noted in the description for the item being sold. Fees and charges, if applicable, for shipments will be disclosed. If shipping service is not noted, you must assume that the item is for pick-up only. In some cases, we may offer local delivery for a pre-determined fee. This may be available for some larger items or for multiple purchases. We reserve the right not to ship or delivery any item. Only those items with shipment or delivery notations in the description can be shipped or delivered. If you have any doubt, call us for clarification. When in doubt, assume that the item is for on-site pick-up only.
What charges do I have to pay when I win an auction?
In addition to the winning sale price, a 15% buyer’s premium will be added to all sales. There is a 3% discount applied when payments are made by cash, check or U.S. Postal money order. Georgia state sales tax (currently 7%) will be collected for each sale unless you have registered a copy of your Georgia state sales tax exemption form with Better Than That! Auctions. Out of state bidders that have items shipped will not be charged Georgia state sales tax. Your invoice will have all charges included.
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